Return Policy

Easy returns within 30 days

Return Window

You have30 days from the date of delivery to return your item for a full refund or exchange.

Item Condition

Items must be:

  • In original condition
  • Unworn and unwashed
  • With all original tags attached
  • In original packaging

Return Process

To start a return:

  1. Contact our customer service team
  2. Receive your return authorization
  3. Pack your item securely
  4. Ship using the provided label

Return Shipping

We providefree return shipping for all domestic orders. International customers are responsible for return shipping costs.

Refunds & Processing

Refunds are processed within 3-5 business days after we receive your return. You'll receive an email confirmation once processed.

Exceptions

The following items cannot be returned:

  • Personalized or custom items
  • Intimate apparel
  • Sale items marked as final sale
  • Gift cards

Need help? Our customer service team is here to make your return as easy as possible.

Questions about returns?

Email: returns@example.com

Phone: +44 7883412333

Monday - Friday, 9AM - 5PM EST